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Hit Rate Solutions

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West Chicago, United States 51-250 people Replies within an hour
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Overview

Hit Rate Solutions is a BPO call center headquartered in Chicago, IL, with a Philippine base in Bacolod. The company specializes in outbound and inbound call center services, virtual assistance, and back‑office outsourcing, serving SMEs across the US, Canada, and Australia. With a workforce of 50‑249 employees, it focuses on industries such as hospitality, eCommerce, financial services, and business services. Hit Rate Solutions has a proven track record, including key clients like CleanWel Solutions, and offers comprehensive customer and sales outsourcing solutions.

Founded2011
Team size51-250
Hourly rate$25-$49/hr
Min. project$1,000+
Response timewithin an hour
Industry experience15 years
Languages
Timezones

Breakdowns

Services Breakdown

Call Center
100%

Pricing

Min. project size$1,000+
Avg. hourly rate$25-$49/hr
Est. annual revenue$10M
Rating for costNo ratings yet
Typical client size
Small Business (< $10M) Midmarket ($10M – $1B) Enterprise (> $1B)

Rates are indicative and confirmed by the agency during verification. Request a quote for a scoped estimate.

Locations

Headquarters and staffed offices. Times shown are local.

United States
United States, West ChicagoHQ
620 N La Salle Dr
60654
+91 85523 13730

Availability & Hours

Weekly operating schedule and service dispatch availability.

24 × 7 availability

Round-the-clock coverage across time zones — reach the team any day, any hour.

Major clients

Enterprise accounts and brands partnered with this agency.

CleanWel Solutions

Packages

Packages we offer:

Select from ready‑made call center packages for common business needs.

$640/month/monthly
Small
  • Outbound Calling
  • Lead Generation
  • Admin Support
  • Quality Assurance
  • IT Support
  • CRM Integration
$1,200/month/monthly
Medium
  • Outbound Calling
  • Lead Generation
  • Admin Support
  • Quality Assurance
  • IT Support
  • CRM Integration
$0/month/monthly
Large
  • Outbound Calling
  • Lead Generation
  • Admin Support
  • Quality Assurance
  • IT Support
  • CRM Integration

Benchmarks

How this agency compares with others in its home country and city.

How Hit Rate Solutions compares to other companies based on profile strength?

In United States
050100150200250Number of CompaniesVery PoorPoorBelow AverageAverageGoodAbove AverageStrongExcellent

See how Hit Rate Solutions is positioned among 200 companies from United States based on profile strength. A below average profile shows how complete, reviewed and recognised the agency is on W3elites.

How much does Hit Rate Solutions charge for their services compared to other companies in United States?

In United States
020406080100Number of Companies< $25/h$25 - $49/h$50 - $99/h$100 - $149/h$150+/hAverage Cost of Services

Hit Rate Solutions charges $25 - $49/h

FAQs

What type of services does Hit Rate Solutions specialize in?
Hit Rate Solutions specializes in outbound and inbound call center services, virtual assistance, and back‑office outsourcing, offering comprehensive customer and sales outsourcing solutions.
Where are Hit Rate Solutions’ headquarters and operational bases located?
The company’s headquarters is in Chicago, IL, USA (620 N La Salle Dr, 60654), with an operational base in Bacolod, Philippines (The East Block Veranda, Circumferential Rd, 6100).
What industries does Hit Rate Solutions primarily serve?
Hit Rate Solutions focuses on hospitality & leisure, consumer products & services, financial services, eCommerce, medical, retail, manufacturing, business services, and telecommunications.
What is the size of Hit Rate Solutions’ workforce?
The company employs between 50 and 249 people.
What are the cost and project size requirements for hiring Hit Rate Solutions?
The hourly rate is less than $25, and the minimum project size is $1,000 or more.