- At a glance
- $1,000+
- $25-$49/hr
- 1000+ employees
- Pharr, Texas, United States
Service focus
- 95%Call Center
- 5%BPO
ContactPoint 360 is a global CX partner headquartered in Pharr, TX, offering call center services (41% of focus), customer service outsourcing (29%), back‑office outsourcing (19%) and sales outsourcing (11%). The company serves a diverse set of industries, including medical (11%), financial services (10%), energy & natural resources (10%), retail (10%) and government (8%). With a workforce of 1,000‑9,999 employees, ContactPoint 360 operates offices in the United States, Canada, Colombia, Egypt, the Philippines, Jamaica, Mexico, and India. Their tagline, "CX That Pays Dividends," reflects a focus on delivering measurable ROI through intelligent customer experiences.
Industry experience
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